> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prov.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Screen numbers against the broker register

> Tells you which of up to 1000 phone numbers belong to real-estate brokers (agents at other agencies), with the matching broker records. The register is a copy taken at a point in time: some numbers in it are wrong, and some are agency office lines. A number that cannot be read comes back as `invalid` and does not fail the request. Enabled on your credentials separately from the employee check.



## OpenAPI

````yaml /api-reference/openapi.json post /public/phone-screening/brokers
openapi: 3.0.3
info:
  title: Provident — Lead Intake API
  version: 1.13.0
  description: >-
    Server-to-server API for pushing leads into the Provident CRM.


    Core endpoints:

    1. `POST /oauth2/token` — exchange client credentials for a bearer token.

    2. `POST /public/leads` — create a CRM lead.

    3. `PUT /public/leads/{id}` — add details you did not have when you created
    it (quiz answers the customer finished afterwards, a budget, an area). Send
    only what changed; phones and emails are appended, never replaced, and the
    lead's stage, status, owner and funnel are not writable.


    Both the create and the update body accept `comments[]` (max 5 per request,
    each with its own `date`), which writes a conversation that happened
    elsewhere onto the lead's thread; the response reports `comments: { added,
    skipped }` and going over the cap skips rather than fails.


    Optional read-only reference data, using the same token: locations,
    developers, projects and project statuses. Use them to send values that
    match ours, or to show project content on your own pages. They share the
    lead endpoint's rate limit, so cache them.


    Optional compliance check, using the same token: `POST /public/dncr/check`
    checks up to 20 UAE mobile numbers against the UAE Do Not Call Registry
    before you contact them. Answers are cached for 180 days, and `fresh: true`
    asks the registry again.


    Authentication is OAuth 2.0 Client Credentials; there is no user login. Note
    that the `/v2` prefix is part of the server URL and is mandatory.


    The intake is deliberately forgiving: name-based lookup fields that cannot
    be matched do NOT fail the request — the lead is still created and the
    unmatched values are returned in `intakeUnresolved`.


    The endpoint is not idempotent at the transport level, but intake hygiene
    runs before the lead is created: a second enquiry from the same phone/email
    for the same funnel within the merge window (~24h) is MERGED into the
    existing lead (its details are folded onto the lead add-only: languages
    added, phones/emails appended, empty fields filled, nothing overwritten;
    attribution stays the first enquiry's; an enquiry for a different funnel
    always becomes its own lead) and returns a different, much shorter 201 body
    — `{ id, merged: true, matchedOn }` — with no contactId, intakeUnresolved,
    needsIntakeReview or createdAt. Always branch on `merged` before reading
    anything else. Enquiries from property-portal sources (Property Finder,
    Bayut, Dubizzle) are exempt and never merge. Retry only on network timeouts,
    429 and 5xx.
  contact:
    name: Provident API support
servers:
  - url: https://devapi.prov.ae/v2
    description: Staging / development — build and test here
  - url: https://prodapi.prov.ae/v2
    description: Production — live leads
security: []
tags:
  - name: Authentication
    description: OAuth 2.0 client-credentials token issuance
  - name: Lead intake
    description: Public lead creation
  - name: Reference data
    description: Read-only lookups — locations, developers, projects, project statuses
  - name: Lead follow-up
    description: >-
      Reading back who a lead was assigned to, and recording the agent response
      time
  - name: Do Not Call Registry
    description: >-
      Check UAE mobile numbers against the Do Not Call Registry before
      contacting them
  - name: Phone screening
    description: >-
      Find which phone numbers belong to real-estate brokers or to Provident
      staff, to take them off a contact list
  - name: WhatsApp check
    description: Find out whether phone numbers are on WhatsApp before you message them
  - name: Webhooks
    description: >-
      Calls Provident makes to YOUR server. Documented here for the payload
      shape; these are not endpoints you call.
paths:
  /public/phone-screening/brokers:
    post:
      tags:
        - Phone screening
      summary: Screen numbers against the broker register
      description: >-
        Tells you which of up to 1000 phone numbers belong to real-estate
        brokers (agents at other agencies), with the matching broker records.
        The register is a copy taken at a point in time: some numbers in it are
        wrong, and some are agency office lines. A number that cannot be read
        comes back as `invalid` and does not fail the request. Enabled on your
        credentials separately from the employee check.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/PhoneScreeningRequest'
            example:
              phones:
                - '0501234567'
                - +971 50 765 4321
                - '+447700900123'
      responses:
        '200':
          description: One answer per number sent, in the order sent
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BrokerScreeningResponse'
              example:
                data:
                  - input: '0501234567'
                    phone: '+971501234567'
                    status: match
                    matchCount: 1
                    matches:
                      - source: dld
                        brokerName: JANE DOE
                        brokerNameAr: جين دو
                        companyName: null
                        brokerNumber: '12345'
                        realEstateNumber: '678'
                        licenseEndDate: '2026-09-04'
                  - input: +971 50 765 4321
                    phone: '+971507654321'
                    status: no_match
                    matchCount: 0
                    matches: []
                  - input: '+447700900123'
                    phone: '+447700900123'
                    status: no_match
                    matchCount: 0
                    matches: []
                meta:
                  requested: 3
                  unique: 3
                  invalid: 0
                  matched: 1
                  maxNumbersPerRequest: 1000
        '400':
          description: >-
            `phones` is empty (`PHONE_SCREENING_NO_NUMBERS`) or has more than
            1000 numbers (`PHONE_SCREENING_TOO_MANY_NUMBERS`). Nothing was
            checked.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiError'
              example:
                statusCode: 400
                code: PHONE_SCREENING_TOO_MANY_NUMBERS
                message: At most 1000 numbers per request; this one had 1001.
                path: /v2/public/phone-screening/brokers
                timestamp: '2026-10-19T09:30:02.871Z'
                details:
                  maxNumbersPerRequest: 1000
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '422':
          $ref: '#/components/responses/ValidationFailed'
        '429':
          $ref: '#/components/responses/RateLimited'
      security:
        - bearerAuth: []
components:
  schemas:
    PhoneScreeningRequest:
      type: object
      required:
        - phones
      additionalProperties: false
      properties:
        phones:
          type: array
          minItems: 1
          maxItems: 1000
          items:
            type: string
          description: >-
            Phone numbers, at most 1000, as strings. Any country. +971501234567,
            00971501234567, 971501234567, 0501234567 and 501234567 are the same
            number; spaces, dashes and brackets are ignored. A number with no
            country code and no leading 0 is read as already including its
            country code, except a 9-digit number starting with 5, which is read
            as a UAE mobile.
          example:
            - '0501234567'
            - +971 50 765 4321
            - '+447700900123'
    BrokerScreeningResponse:
      type: object
      required:
        - data
        - meta
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/BrokerScreeningResult'
          description: One row per number sent, in the order sent.
        meta:
          $ref: '#/components/schemas/PhoneScreeningMeta'
    ApiError:
      type: object
      description: Common error envelope used by every endpoint.
      properties:
        statusCode:
          type: integer
          example: 400
        code:
          type: string
          description: >-
            Stable machine-readable error code — branch on this, not on
            `message`.
          example: BAD_REQUEST
        message:
          type: string
          description: Human-readable description.
        errors:
          type: array
          items:
            type: string
          description: 'Present on 422 only: one entry per field that failed validation.'
        details:
          type: object
          additionalProperties: true
          description: Optional structured extras attached by the failing handler.
        path:
          type: string
          example: /v2/public/leads
        timestamp:
          type: string
          format: date-time
    BrokerScreeningResult:
      type: object
      required:
        - input
        - phone
        - status
        - matchCount
        - matches
      properties:
        input:
          type: string
          description: The number exactly as sent.
        phone:
          type: string
          nullable: true
          description: International form (+ and digits); null when invalid.
          example: '+971501234567'
        status:
          type: string
          enum:
            - match
            - no_match
            - invalid
          description: >-
            `match`: the number is in this list. `no_match`: a valid number that
            is not. `invalid`: could not be read as a phone number, not checked.
        matchCount:
          type: integer
          description: >-
            Broker records holding this number. Can exceed `matches.length`: an
            agency office line can belong to hundreds of brokers.
        matches:
          type: array
          items:
            $ref: '#/components/schemas/BrokerMatch'
          description: Up to 20 matching broker records.
    PhoneScreeningMeta:
      type: object
      required:
        - requested
        - unique
        - invalid
        - matched
        - maxNumbersPerRequest
      properties:
        requested:
          type: integer
          description: Numbers sent.
        unique:
          type: integer
          description: Distinct valid numbers after normalisation.
        invalid:
          type: integer
        matched:
          type: integer
          description: Rows in `data` with status `match`.
        maxNumbersPerRequest:
          type: integer
          example: 1000
    BrokerMatch:
      type: object
      properties:
        source:
          type: string
          enum:
            - bb
            - dld
          description: >-
            `dld` is the Dubai Land Department broker register; `bb` is a second
            broker list.
        brokerName:
          type: string
          nullable: true
        brokerNameAr:
          type: string
          nullable: true
          description: '`dld` records only.'
        companyName:
          type: string
          nullable: true
          description: Agency name, `bb` records only.
        brokerNumber:
          type: string
          nullable: true
          description: RERA / DLD broker number.
        realEstateNumber:
          type: string
          nullable: true
          description: The agency's licence number.
        licenseEndDate:
          type: string
          format: date
          nullable: true
          description: '`dld` records only.'
  responses:
    Unauthorized:
      description: Missing, invalid, revoked or expired bearer token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
          example:
            statusCode: 401
            code: OAUTH_TOKEN_EXPIRED
            message: OAuth access token expired
            path: /v2/public/projects/filters
            timestamp: '2026-07-27T06:31:04.512Z'
    Forbidden:
      description: >-
        Your credentials are not enabled for this endpoint (or your IP is not on
        the client's allowlist).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
          example:
            statusCode: 403
            code: OAUTH_CLIENT_GRANT_MISSING
            message: >-
              This client is not allowed to use this endpoint. It needs the
              "client:dncr:check:create" grant.
            details:
              requiredGrant: client:dncr:check:create
            path: /v2/public/dncr/check
            timestamp: '2026-10-06T12:00:00.000Z'
    ValidationFailed:
      description: >-
        A parameter or field failed validation. Note that an UNRECOGNISED query
        parameter is rejected, not ignored — this is how a call written against
        the old `page`-based developers endpoint now fails. Fix the request;
        never retry it unchanged.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
          example:
            statusCode: 422
            code: VALIDATION_ERROR
            message: Validation failed
            errors:
              - property page should not exist
            path: /v2/public/developers?page=1&limit=2
            timestamp: '2026-08-19T07:20:28.507Z'
    RateLimited:
      description: >-
        Request quota for this client exceeded. Wait `Retry-After` seconds, then
        resume.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
        X-RateLimit-Limit:
          $ref: '#/components/headers/XRateLimitLimit'
        X-RateLimit-Remaining:
          $ref: '#/components/headers/XRateLimitRemaining'
        X-RateLimit-Reset:
          $ref: '#/components/headers/XRateLimitReset'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ApiError'
          example:
            statusCode: 429
            code: RATE_LIMITED
            message: Too Many Requests
            path: /v2/public/leads
            timestamp: '2026-07-27T06:31:04.512Z'
  headers:
    XRateLimitLimit:
      description: Requests allowed in the current window.
      schema:
        type: integer
    XRateLimitRemaining:
      description: Requests remaining in the current window.
      schema:
        type: integer
    XRateLimitReset:
      description: Seconds until the counter resets (end of the UTC day).
      schema:
        type: integer
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: Opaque
      description: >-
        The `access_token` returned by `POST /oauth2/token`, sent as
        `Authorization: Bearer <access_token>`. It is an opaque string, not a
        JWT.

````

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